What is INVITED?
INVITED is our member loyalty programme at SLH. We don’t like to overcomplicate things, so there’s only one rule – the more you stay with us, the better it gets. We believe in making each experience better, and INVITED rewards you each time you make a booking on SLH.com or through our SLH Voice Channel.
Does INVITED cost anything to join?
INVITED is free to join.
Do INVITED members receive Membership Cards?
You don’t get a card, but you do get the INVITED feeling! When booking via our reservations team over the phone, don’t forget to provide your membership number to your agent to ensure you receive your INVITED benefits. If booking via the SLH website, simply sign into your account for full access to your benefits.
How do I qualify for INVITED benefits during my stay?
To enjoy the benefits of your INVITED membership, simply log into your account when booking via SLH.com or state your membership number to our reservation team when booking on the phone.
How do I upgrade my profile from Intrigued to Inspired?
Intrigued members are required to complete 3 qualifying nights within their tier year in order to upgrade to Inspired.
How do I maintain Inspired tier?
Inspired members are required to complete at least 3 qualifying nights within their 12-month tier period in order to maintain status.
How do I upgrade my profile from Inspired to Indulged?
In order to become Indulged, members are required to complete at least 9 qualifying nights or spend $6,000 USD within their 12-month tier period.
How do I know if I have reached a new tier?
Upon qualifying for a new tier, your account status will be updated within 72 hours.
Can my membership be downgraded?
If you have not made the required minimum nights within the 12-month tier period, your profile will be downgraded to the tier below and your account status will be updated within 72 hours. When downgraded, a new 12-month tier-period starts. For more information please refer to our terms and conditions.
Where can I find full Terms & Conditions?
For full INVITED terms and conditions click here.