RESERVATIONS
If you would like to make a reservation or require any reservation assistance, please call us using one of the country toll free numbers listed below. The reservation team are available to assist you 24 hours a day, 7 days a week.
United States: 1-877-234-7033
United Kingdom: 0800 0482 314
Australia: 1 800 219 010
Italy: 800 976000
China: 4 001 203276
Europe (not toll free): +44 203 308 9005
For a full list of toll free numbers, see below:
Australia 1 800 219 010
Belgium 0800 39519
Brazil 0800 87 84086
Canada 1 877 542 6890
China 4 001 203276
Denmark 80 25 09 32
Finland 0 800 9 15896
France 0800 949 774
Germany 0800 723 4738
Hong Kong 800 966 234
India 000800 919 0088
Italy 800 976000
Japan 006 633 813 074
Malaysia 1 800 8 16904
Mexico 001 866 293 1774
The Netherlands 0800 265 9162
New Zealand 0800 464013
Norway 800 11173
Singapore 800 4411404
South Korea 00798 44 341262
Spain 900 803 143
Sweden 0200 125 402
Switzerland 0800 740 173
Thailand 1800442231
United Kingdom 0800 0482 314
United States 1-877-234-7033
When in any other country
+44 203 308 9005 (Europe - not toll free)
+1 917 870 6021 (Americas - not toll free)
+65 3157 5426 (Asia/Pacific – not toll free)
Amending or cancelling an existing reservation
If you have made your reservation on slh.com you can amend or cancel your reservation online (cancellation charges may apply, please check your booking cancellation policy before cancelling). Please ensure that if you cancel your reservation, a cancellation number needs to be generated to confirm your booking is fully cancelled, without a cancellation number you may be charged for a no-show fee.
Reservation enquiries via email
If you would prefer to email us, please send your enquiry to reservation@slh.com. All emails are monitored Monday to Friday only. If you require urgent assistance, especially during weekends and public holidays when the office is closed, we suggest you to contact our reservation team using our toll free numbers for an immediate response.
PRESS & MEDIA
To reach the worldwide PR team, please email pr@slh.com.
INVITED LOYALTY PROGRAMME
Invited is a free customer loyalty programme offering instant benefits from your first stay as a member. For more details, please visit our Reasons to Join Invited page.
To join, please complete the sign up form. Once you have successfully completed the form, you will instantly receive an email confirming your membership details.
If you have a question regarding Invited, our frequently asked questions may assist you. For any further assistance, please email invited@slh.com.
GENERAL ENQUIRIES
For any general enquiries regarding Small Luxury Hotels of the World, please email contact@slh.com and we will endeavour to respond within 24 hours (Monday to Friday).