Hilton Partnership Finance Administrator 

Small Luxury Hotels of the World™ (SLH) is searching for a Hilton Partnership Customer Relations Executive based in its London office.

Introduction

The Small Luxury Hotels of the World (SLH) brand is managed by Small Luxury Hotels of the World Management Ltd.

We are searching for a Hilton Partnership Finance Administrator for our London office and shall report directly to the SVP Hotel Services with dotted line to the SLH Director of Finance.

The ideal candidate will provide crucial support with all finance admin duties related to the partnership from data collection to invoice reconciliation support. You should also be able to demonstrate the ability to work with excel and conduct basic calculations.

 

Key Responsibilities

• Prepare monthly data submission report and work with Revenue Account Managers to obtain 100% completion within the deadline.
• Carry out 2nd level quality check of data across all participating hotels.
• Action all email enquiries from the Hilton Support team in a timely manner.
• Attend regular meetings between SLH and Hilton Finance Team
• Action all email enquiries from hotels and Hilton Support teams.
• Work with internal team to quality check monthly reports before invoices are issued.
• Support with reconciliation queries, log any discrepancies, raise with Hilton team, and follow up accordingly until resolved.
• Ensure invoices, statements and supporting files are received by hotels each month.
• Review ageing report each month and support Hilton team chase any outstanding payments.
• Assist with bank verifications each month to ensure they are complete by payment run deadline.
• Support the Hilton team with bank rejections queries with hotels.
• Work with the SLH Guest Assistance team to ensure fees are invoiced accurately.
• Contribute towards the maintenance of the Hotel Guide to Hilton Finance process.
• Support with the co-ordination of communication to hotels if there are any invoice discrepancies.
• Manage compliance, due diligence, connection and disconnection tasks.
• Ensure all process documentation is up to date.

Knowledge & Behaviour

• Preferably qualified with a bachelor's degree and with at least 3 years' experience in the hotel industry (preferably within the luxury sector).
• Good knowledge of Microsoft Excel, Word and PowerPoint.
• Good understanding of basic accounting math.
• Revenue experience in the hotel industry is desired but not essential.
• Fluent in English with excellent communication skills both verbal and written.
• Very strong attention to detail to keep accurate accounting entries
• Must be a team player with a strong ability to self-manage.
  
• Excellent time and workload management skills; ability to prioritize.
  
• Enthusiastic, self-motivated and have a positive attitude.
  
• Must be able to problem solve and trouble shoot.
  
• Great customer service skills to work with hoteliers worldwide.

   

Place of Work

Office Based (Flexible working hours) in the Victoria, London, UK

Please send your application with your CV to Cristina.mallia@slh.com