Junior Systems Analyst

The Position

Small Luxury Hotels of the World™ is seeking an entry-level Junior Systems Analyst to assist with day-to-day operations across a range of system and process. This is an entry-level role and full training will be given.

As part of a small IT team, the responsibilities of the Junior Systems Analyst role include (but are not limited to) the following:

Key Responsibilities

Salesforce Administration & User Support

User creation, setup and maintenance
On-going improvements to the Salesforce Org as required, ensuring all changes are documented
Creation of Salesforce reports and dashboards as required
Provide first-line support to the 90+ Salesforce users
Housekeeping tasks

Microsoft Exchange/Microsoft 365

Maintaining Distribution Groups for Partnership programs
Assisting with the planned migration to Office 365 in 2025 (auditing existing mailboxes, housekeeping of office data)
Assisting with the management of quarantined emails

Other Responsibilities

• Assisting with reporting requests
• Assisting with the company move to new offices in 2025
• Assisting in maintaining the IT Asset Register
• Other IT-related tasks and projects as and when required

 

Reporting Lines

This key role reports to the VP of Technology.

Required Qualifications & Experience

A desire to learn, coupled with keen attention to detail
Strong problem-solving skills and a proactive approach to technical challenges
Excellent communication skills, with the ability to work effectively with people at all organisational levels
Effective time management skills and ability to overcome obstacles to meet deadlines
IT qualifications such as Level 3 BTEC Extended Diplomat in IT would be desirable (ideally DDD)

How to Apply

Please email your CV to vicki.watson@slh.com with a statement in support of application that includes:

Why you are applying for the post
Why you believe your qualifications and experience equip you for this post
What attributes you would contribute
How you meet the requirements of the job description and person specification

Effective Start Date

As soon as possible

Place of work

Office Based (Flexible working hours) in London, UK.

About SLH 

Small Luxury Hotels of the World™ (SLH) matches independently minded guests with independently spirited hotels. The diverse collection of over 600 hotels in more than 90 countries around the world includes everything from cutting edge design hotels and city centre sanctuaries to historic country mansions and remote private islands – all SLH hotels are consistently different, however, they are all united by the fact that they offer the best locations, highest quality, personalised service and a truly authentic way to discover a destination. Visit: www.slh.com