Junior Systems Analyst
for
Small Luxury Hotels of the World™
The Position
Small Luxury Hotels of the World is a global brand that delivers reservation services for small luxury independent hotels around the world. We currently recruiting for an entry-level Junior System Analyst to assist with day-to-day operations across a range of system and process. This is an entry-level role and full training will be given. As part of a small IT team, the responsibilities of the Junior Systems Analyst role include (but are not limited to) the following:Salesforce Administration and User Support:
• User creation, setup and maintenance;
• Creation of Salesforce reports and dashboards as required;
• Assisting with the management of our consumer and trade loyalty programs;
• Provide first-line support to the 90+ Salesforce users;
• Housekeeping tasks.
Microsoft 365 & Exchange Online:
• Maintaining Distribution Groups and Contact for Partnership programs;
• Assisting with the management of quarantined emails;
• Assisting with the organisation and housekeeping of data in readiness for the migration to Sharepoint.
• Daily & Monthly distribution of partnership program reporting
• Assisting in maintaining the IT Asset Register
• Assisting in the administration of Asana, and the development of additional functionality
• Other IT-related tasks and projects as and when required
Skills and Experience
The ideal candidate will possess:• A desire to learn, coupled with keen attention to detail;
• Strong problem-solving skills and a proactive approach to technical challenges;
• Excellent communication skills, with the ability to work effectively with people at all organisational levels;
• Effective time management skills and ability to overcome obstacles to meet deadlines;
• Bachelor’s degree in Computer Science or similar subject OR IT qualifications such as Level 3 BTEC Extended Diplomat in IT (DDD)
Reporting Lines
This key role reports to the Vice President of Technology in London.
Place of Work
Office Based (Flexible working hours) in Victoria, London, UK with a minimum of 3 days a week in the office.
NB Office will be relocating to Mayfair, London in August / September 2026.
How to Apply
Please email your CV to vicki.watson@slh.com
Small Luxury Hotels of the World™ is an unrivalled portfolio of some of the world's finest small, independent hotels. Comprising over 700 hotels in more than 100 countries, the diversity of the individual hotels, and the experiences they offer, is exceptional.