Eastwest Hotel

helpful concierge service

By Cynthia Aug ’23 Trip Type Friends

The staff was a font of good recommendations for restaurants. Also, during our second stay there, e discovered a small leak in our bathroom. They apologized and moved us to a large suite, which was much appreciated!

By Jonathan Jul ’23 Trip Type Business

my time at the breakfast

By Hassan Jun ’23 Trip Type Business

Nice hotel, room well appointed, everything you need is there, functional. The bathroom had plenty of room. I particularly loved the Clarins bath amenities, they smell sooooo good! Breakfast is not big, but you find most of what you need, nicely presented; just an issue with the different kinds of milks, Read more[SPLIT]Read lessnot correctly labelled (I ended up having some kind of almond or whatever other "milk", which was undrinkable to me, instead of the regular cow milk). I benefited from the offer "enjoy a city break and get upgraded to the inspired level for one year", already including the inspired benefits for this stay; the upgrade was given at the time of check-in (I mentionned the offer on my reservation comments), but the breakfast was added to my bill; in order to get that fixed, -as the staff didn't seem to know about the promotion-, I need to retrieve the relative email to show what it was about. They corrected it right away. I would recommand this place as it is nice and conveniently located.

By Sophie Nov ’22 Trip Type Individual

Welcome and good by and the offer even after checking out to us the facilities should we need to - a wonderful offer from a business perspective!

By Justin May ’22 Trip Type Couple

Nice upgrade of room and great wine / snacks in the bar.

By Ian Mar ’22 Trip Type Friends

All the staff are so helpful and friendly. The attention to detail superb. We were looked after very well.

By Sandra Mar ’22 Trip Type Couple

The receptionist had prepared freshly baked croissants and pain au chocolat and coffee and orange juice at 5.35 am before heading to the airport. This made our day! This is customer excellence!

By Dag Feb ’22 Trip Type Business

The facilities & helpful staff rendered the stay memorable.

By Surinder Nov ’21 Trip Type Couple

Delightful staff, all VERY obliging, going that extra step to sort out a minor problem I had with my spectacles. The "suits" (management) were ever present, ensuring all ran well. Breakfast and weekend brunch of high quality, good selections and good value for a relatively expensive city. We had a Read more[SPLIT]Read lessjunior suite, a very satisfactory room. Had all it said on the hotel description. We received all the SLH privileges we were entitled to. Very close to the lake shore. (250m) Most of all, it's the staff.

By Ieuan Oct ’19 Trip Type Couple

East West is in a good location, a couple of minutes walk from the lake. The rooms are well equipped and the bathrooms are modern. We had a room at the front, which was quiet and the bed was comfortable. Check in was easy, as was leaving the car and letting the valet take charge. The reception staff Read more[SPLIT]Read lesswere very helpful and accommodating. Breakfast was relaxed with a decent food selection. We would stay here again.

By Iris Sep ’19 Trip Type Couple

A lovely weekend in this small, personal hotel. We were upgraded to a wonderful suite. Staff all extremely friendly and professional. Hotel is clean and nothing too much trouble. Food is delicious and very reasonable for Geneva. Perfect situation - very quiet but only a short walk to Lake Geneva Read more[SPLIT]Read lessand you can also walk to the train station which will take you straight to Geneva airport.

By Roger Mar ’19 Trip Type Couple

We utilize often this hotel and we stay very well in this location, the building is well furnished and the concierge is efficient, the restaurant/bar commodity is very nice also.

By Fulvio Dec ’18 Trip Type Couple

really i don't have unforgettable moments. Services are at a basic level. few people that must do more things, not a SLH standard.

By Stefano Oct ’18