The Ampersand Hotel

We found the Ampersand to be a perfectly sized boutique right in the heart of South Kensington. steps from the Tube, restaurants (and a Gail's outlet) it is only a few blocks from the V&A, Royal Albert Hall, museums, the Oratory and much more.

By Peter Oct ’24 Trip Type Couple

The room was very nice with the touch of the complementary soft drinks (and fresh milk hooray!) a great touch. The hotel is very smart but welcoming. Breakfast was excellent and a great start to the day. The location was the clincher for us. Easy walking to the museums, Albert Hall, Hyde Park and Harrods Read more[SPLIT]Read lessarea. The direct surrounding area had numerous bars, cafes and restaurants. Will definately return

By John Oct ’24 Trip Type Business

great value for money, well located next to tube station and all Kensington and Fhelsea have to offer. comfortable bed and well equipped rooms

By Paul Oct ’24 Trip Type Business

lovely welcome by the staff and the room service was efficient and helpful.

By Suzanne Sep ’24 Trip Type Couple

nice atmosphere

By Liv Sep ’24 Trip Type Couple

staff welcomed us warmly and made efforts to get us fed even after restaurant had closed

By Wendy Aug ’24 Trip Type Business

The hotel has a homely feel, is peaceful, has a great location and makes its guests feel special. The restaurant on the lower ground floor is airy, comfortable and serves great food.

By Aled Jul ’24 Trip Type Couple

The front desk could not have been more gracious - check in was a breeze and they had anticipated our needs. We felt very welcome, and like we were guests in their own home.

By Cortney Jul ’24 Trip Type Business

Our room was spacious and inviting. The building itself was impressive, all areas very well kept and staff very warm and welcoming. You relax instantly

By Shona Jun ’24 Trip Type Business

there for the location and good nights sleep

By Rebecca Jun ’24 Trip Type Business

From the moment we stepped through the door someone was there to greet us with our luggage and offered us a cold beverage while checking in. We were on our 10 yr wedding anniversary trip and this was our last night. As they escorted us to our room we saw petals on the bed and a personalized note. Details Read more[SPLIT]Read lesscount. Later that afternoon we returned from touring and saw the afternoon tea. We asked if we could join in as it was one thing we had not had the pleasure of doing in London. they accommodated

By Alexandra May ’24 Trip Type Business

We had a lovely stay at the Ampersand. The staff from check in to the bar and breakfast were all so helpful and friendly. The location is perfect and over the road from South Kensington tube with the museums a short stroll away.

By Josephine Apr ’24 Trip Type Couple

beautiful property, comfortable bed

By Elizabeth Mar ’24 Trip Type Business

Spacious room, comfy beds and lovely toiletries! They made such an effort when I said my birthday was coming up and sent a few sweet treats! had an incredible sleep after the super comfortable bed! tasty breakfast and would definitely stay again!

By Nehal Feb ’24 Trip Type Couple

The room is very well built, complimentary itens in the mini-fridge and with a unbelievable comfy bed! The bathroom's heated floor was a very nice luxury feature! Normal size bedroom for a London hotel, but a pretty big bathroom space. Staff was fast and kind! Overall pretty happy!

By BRUNO Feb ’24 Trip Type Couple

I loved the room and the little extra touches-free mini bar and real milk!macarons and nice products in the bathroom

By Lucie Feb ’24 Trip Type Business

Both hotel facilities and its central location were ideal. The staff were attentive, looking to help in anyway both in advance of our stay and during it. The SLH offer not only offered a great price but some welcoming perks such as few glass of champs.

By Marcelle Feb ’24 Trip Type Business

beautiful decor inside hotel and room, nothing was too much trouble. so many hotel staff there to help you.

By Kate Jan ’24 Trip Type Business

Left some belongings, housekeeping and concierge helped recover

By icarus Jan ’24 Trip Type Friends

huge bed, convenient location for tube, royal Albert hall and museums, appreciated the upgrade, good breakfast.

By Paul Dec ’23 Trip Type Business

The service is great

By Merrill Dec ’23 Trip Type Business

The hotel staff couldn't have done more for us, especially those on reception. I couldn't fault this hotel. The room was beautiful and I loved the underfloor heating! Lovely bathroom robes and a beautiful view over South Kensington.

By Rachel Nov ’23 Trip Type Couple

The Apersand service and quality never fails to impress - this chic, good value hotel is a must stay in London.

By Paula Nov ’23 Trip Type Business

I was look after, right from the friendly and kind check in through to my bags being carried out after checking out two nights later.

By DrJo Nov ’23 Trip Type Business

It's great to get 'Welcome Back' touches. Feels very personal.

By Nigel Oct ’23 Trip Type Business

They are always so welcoming.

By Merrill Sep ’23 Trip Type Business

superb service

By Andrew Sep ’23 Trip Type Couple

Lovely room

By Nigel Aug ’23 Trip Type Business

excellent beds, friendy staff, the doorman stands out.

By Khai Aug ’23 Trip Type Business

room was upgraded

By Stuart Jun ’23 Trip Type Business

warm welcome at check in. lovely room with complimentary soft drinks.

By Sue Jun ’23 Trip Type Couple

Very attentive staff and a very nice ambiance to the hotel.

By Richard Jun ’23 Trip Type Couple

I needed the room for convenience and quiet work, but the comfort, amenities and staff made it more than just a functional stay!

By Merrill Jun ’23 Trip Type Business

beautiful dinner and large suite with a balcony

By Lucie May ’23 Trip Type Business

We stayed for 2 nights and were treated to an upgrade to a suite on the fifth floor. Overall the Ampersand is a peaceful oasis in South Kensington - so close to the underground, museums, parks and other attractions. Would recommend.

By Melanie Mar ’23 Trip Type Couple

Wonderful staff - so friendly and professional, and ready to help in all circumstances. Very quiet, comfortable bedrooms. Delicious breakfast. Great location. Would definitely recommend.

By Philippa Mar ’23 Trip Type Family

The location is excellent - steps away from a tube statin with 3 lines. The staff is extremely helpful and the hotel provides some nice extras. Unlimited soft drinks, water and juice in your room as well as snacks are a lovely perk! The only challenge was a temperamental thermostat in the room which Read more[SPLIT]Read lesskept things a bit warm.

By Cynthia Jan ’23 Trip Type Individual

We loved our room with its bath in the bedroom window. The breakfasts here are always something special.

By David Jan ’23 Trip Type Couple

Great staff & realy great vegan porrage at breakfast.

By AdamDamian Nov ’22 Trip Type Individual

Wonderful large luxurious bedrooms and excellent bathrooms- great shower!

By Lisa Oct ’22 Trip Type Family

Lovely room. Attentive & polite staff - a short walk to The Royal Albert Hall. South Kensington Tube and many good restaurants - plus Kensington Chimes Music Shop - all on your doorstep. What's not to like.

By Geoff Sep ’22 Trip Type Couple

The complimentary glass of champagne for SLH club members is a lovely touch. Breakfast is excellent.

By Paul Aug ’22 Trip Type Couple

Unasked for room upgrade

By Daniele Aug ’22 Trip Type Family

Efficient and pleasant reception staff. Lovely barista at breakfast. Thanks to my current invite status lovely room upgrade. Area for improvement: air conditioning. It was pulsing arctic air on my bed not matter at what temperature you tried to set it. Lovely hotel for business, friends, solo travelRead more[SPLIT]Read less.

By Laura Jul ’22 Trip Type Friends

Staff made our stay very pleasant from arrival to departure, including extraordinary helpfulness when needed

By Peter Jul ’22 Trip Type Couple

Helpful and prompt reception staff. Style of public areas..

By Peter Jul ’22 Trip Type Individual

We enjoyed the decor and the position of The Ampersand. Local restaurants are fabulous as is access to tube.

By Jillianne Jul ’22 Trip Type Friends

We enjoy decoration and friendliness of staff.

By Anne-Sophie May ’22 Trip Type Family

Lovely rooms, great customer service and good beds

By Lucie Apr ’22 Trip Type Couple

The staff are just truly amazing, so friendly and helpful.

By Grant Jan ’22 Trip Type Business

Beautiful hotel and rooms, food is fantastic and staff friendly and helpful. Luxurious rooms and beautiful decor.

By Lucie Dec ’21 Trip Type Couple

Very nice

By Nigel Sep ’20 Trip Type Business

We stayed 3 nights in two rooms, a deluxe room and a superior room. Both rooms were spacious (especially for London) and had excellent beds with plugs on both side tables. The mini bar was refreshed daily and the bathrooms were cleaned/refreshed twice daily including at turn down. I can't overstate Read more[SPLIT]Read lesshow nice these rooms were for being in central London at this price point, an absolute steal, especially including the extras mentioned above and the quality of robes, towels, linens, bath products, etc. Each room also had its own segregated wifi which meant lightning fast speeds and also came with light controls via the TV if tech is your thing! The Times was also delivered daily and you could send laundry out to be pressed if needed. Overall the room experience was excellent and punched well above its price point. We did have one night where we heard folks stomping in the room upstairs, but that seemed to be a one-off and the room was otherwise very quiet. Check-in and check-out were friendly and efficient as was service throughout, including everyone form doormen (offering suggestions and carrying bags, providing umbrellas, etc.) the front desk staff, and cleaning crews who were always there with a smile and to ask if you needed anything. They even sent along a special plate of treats for my dad's b-day! The rest of the property was well appointed. There were several spaces to just relax and what appeared to be a beautiful tea, though we didn't participate. The gym was also fine, with only a few machines, but that was enough as I was in there 3 times and never saw another guest. The only drawback I thought was the basement restaurant where service and the food was a tad lacking. Location wise this was perfect for us, across the street from South Kensington station (circle/district and Piccadilly) but on a quieter side street. This enabled us to get anywhere throughout the city quickly while being away from the touristy crowds (well as much as you can be in London.) I'd highly recommend staying at this location and property again.

By Ryan Feb ’20 Trip Type Family

As it was my wife's birthday weekend, I told the staff during reservation. When we got there there was a little welcoming treat to say happy birthday to my wife. That was a nice touch and very special.

By Modestus Feb ’20 Trip Type Couple

Perfect for weekend getaways, location perfect being very close to subway. Very good service and breakfast was also great. Stayed in deluxe room and side of that room also very good for weekend getaways.

By Minna Feb ’20 Trip Type Couple

.

By HeleneDomingo Dec ’19 Trip Type Couple

The Ampersand is a lovely hotel in a great location. The welcome is warm and genuine. Service great in all settings. Rooms well appointed. Great breakfast with plenty of fresh food.

By Paul Dec ’19 Trip Type Couple

Amazing location

By Sandra Dec ’19 Trip Type Family

Breakfast with a view of the blue sky

By Asfrid Dec ’19 Trip Type Couple

Great staff and super helpful ! Loved the hotel and the location and will definitely stay there again

By Dima Oct ’19 Trip Type Business

Very good services in general, including professional and friendly reception.

By Marcela Oct ’19 Trip Type Couple

Got impressed for the hotel design and good service of employees. best location

By jiantao Sep ’19 Trip Type Business

Warm welcome in all settings. Great breakfast with fresh food.

By Paul Sep ’19 Trip Type Couple

Perfect service, ideal location, nice staff, good food.

By Geert Jul ’19 Trip Type Couple

This is our second stay at The Ampersand Hotel as a family of 4. Both times we have had interconnecting rooms which works brilliantly. Rooms are very stylish and tasteful, with a feeling of modern luxury. Staff are courteous and helpful at all times. The location is fantastic- right in the heart of Read more[SPLIT]Read lessSouth Kensington, literally 100m from the tube station and multiple fantastic cafes and restaurants. The breakfast is beautiful, with everything you could hope for. I can't wait to stay here again!

By Kate Jul ’19 Trip Type Family

We love the Ampersand. The staff are all wonderful from initial check-in to departure. The Science Afternoon Tea is also truely spectacular

By Graham Jul ’19 Trip Type Couple

Another great stay at the Ampersand. Warm welcome on arrival and great service in all settings. Particularly enjoy the breakfast made with fresh produce.

By Paul Jul ’19 Trip Type Couple

I ended up at the Ampersand because my usual hotel was fully booked, and I loved it. Well trained, friendly staff, nice clean rooms, great location with many shops and little caffés around the corner. Own restaurant very nice with lovely menu and nice wine. I have food allergies and staff went out of Read more[SPLIT]Read lesstheir way to make me a delicious breakfast. Easy to walk to museums and tube gets you all over town. Will stay again.

By Miriam May ’19 Trip Type Individual

The Ampersand ticks the boxes for all discerning guests and then some. Nothing is too much trouble for the staff. A really nice pied a terre in the capital.

By Paul May ’19 Trip Type Individual

Bathtub in the bedroom

By Cinzia Apr ’19 Trip Type Couple

very good staff,

By Don Mar ’19 Trip Type Business

Location, guest service, water in the room, big bathroom with shower.

By Silvia Feb ’19 Trip Type Individual

Comfortable, elegantly designed hotel in good location with friendly, efficient staff ready to help and make your visit run smoothly.

By Paula Feb ’19 Trip Type Business

The front office staff was quite helpful when we had to stay 2 extra nights unexpectantly due to my wife 's illness. It was arranged quickly with no fuss

By Anthony Jan ’19 Trip Type Couple

This boutique Gem is incredible - the location is close to everything yet you don't feel like youre in the hustle of a major city - it felt like home everytime we got there and I just love it! Seriously, we have found our forever London Hotel and can't wait to return. Everything from the greeting, Read more[SPLIT]Read lessthe champagne, the breakfast, to the way the bathroom door closes is perfect!

By Iwona Jan ’19 Trip Type Couple

Great bathroom and shower

By Robert Jan ’19 Trip Type Couple

The hotel staff are so hospitable and friendly. Love the bathtub and the heated floors in the bathroom. WiFi is excellent for working. Great location.

By Nadeen Dec ’18 Trip Type Business

Everything went well and smoothly.

By Tommi Dec ’18 Trip Type Couple

Too hot in room to sleep Slow drinks service in lounge Everything else good

By Richard Dec ’18 Trip Type Business

Enjoyed our stay very much. Very nice room, well treated. Very good breakfast highquality materials. More vegetables would be appreciated. Very comfortable sitting areea. Very good WiFi.

By Rivka Nov ’18 Trip Type Friends

Warm welcome at arrival

By Yasuyuki Nov ’18 Trip Type Couple

Nice breakfast

By Hannu Nov ’18 Trip Type Couple

Must win the award for the smallest hotel room(s) ever. No upgrade either with usual excuse “fully booked” although the restaurant(s) were pretty empty.

By Simon Oct ’18 Trip Type Individual

Nothing is too much trouble for the friendly, courteous staff.

By Paul Oct ’18 Trip Type Family

I love the special feeling of arriving home! This is how I feel every time I check-in. Staff i very friendly but professional at the same time.

By Cristina Oct ’18 Trip Type Individual

Young and helpful staff. Hip and fun decor in a fantastic neighborhood. Wonderful, comfy room and I recommend getting a larger room (Deluxe or Studio). Heated floors in the bathroom were the BEST!

By Katie Sep ’18 Trip Type Couple