Book a city hotel before 30th April 2025. One category room upgrade is subject to availability upon check-in. Tier upgrade will be handled within 7 working days of booking. If you book to stay less than 7 days in advance, please email slhclub@slh.com to issue your upgrade in time. New 12 month Inspired status is 12 months from the day of upgrade. If your booking is cancelled, your tier will be downgraded.