TÓTEM Madrid

Helpful staff in reception, nice bar service in the evening.

By Bengt Oct ’24 Trip Type Business

I loved the service, the location and the design

By Alex Sep ’24 Trip Type Business

exclusive hôtel with perfect staff and a very beautiful restaurant Pimiento verde bravo exquise cuisine with spanish twists and excellent wine list

By JEANPIERRE Sep ’24 Trip Type Business

se stayed with family at Totem and had a very nice stay. service was perfect, delicious breakfast and lunch. Beautiful rooms.Rooms are on the small size.

By Anna Aug ’24 Trip Type Couple

staff was so accommodating

By Andy Jul ’24 Trip Type Business

so enjoyable!

By Andy Jul ’24 Trip Type Friends

Best hotel in Salamanca neighborhood, great location, great service, great accommodations.

By Veronica Jul ’24 Trip Type Business

The hotel staff is great! They make you feel at home. The hotel facilities are excellent, the restaurant and bar are as well. The corner rooms are our favorites. We love everything about this hotel.

By Veronica Jun ’24 Trip Type Business

Definitely breakfast where it is served a la carte instead of a buffet, well cooked and a more luxurious experience

By TsunYuen Jun ’24 Trip Type Couple

great suggestions for local tapas place by the staff

By Stephanie May ’24 Trip Type Business

Meeting my husband at the bar after being away from him for 3 weeks. It was the perfect place to connect and unwind. And my Margarita was delicious.

By Angelina May ’24 Trip Type Couple

quiet

By Margaret May ’24 Trip Type Business

Great location on a quiet street with easy access to shop, eat, and see the sights

By Sharon Apr ’24 Trip Type Business

delicious breakfast

By Rosemeire Nov ’23 Trip Type Business

The bed is super comfortable

By Maria Oct ’23 Trip Type Business

Front desk's warm welcome starts your stay in a very positive note.

By MariaTherese Oct ’23 Trip Type Business

A small bday treat when they found out it was my birthday. Sweet!

By MariaTherese Oct ’23 Trip Type Business

Friendly welcome after a horrible day

By Walter Sep ’23 Trip Type Couple

Nice bar, excellent location.

By Lorren Sep ’23 Trip Type Couple

beautiful room and nice people

By Lydia Sep ’23 Trip Type Business

Quiet neighbourhood, really nice to walk around it

By Paul Sep ’23 Trip Type Business

Very cozy hotel.

By JUAN Jul ’23 Trip Type Business

We love this hotel. It was perfect for our stay in Madrid. Great location, excellent service and a beautiful restaurant.

By Veronica Jun ’23 Trip Type Business

We love the location, service and comfort of the rooms.

By Veronica Jun ’23 Trip Type Business

Wonderful hotel, so well located and such a great service. The corner suites have a beautiful view. The restaurante Pimiento Verde is excellent.

By Veronica Jun ’23 Trip Type Business

The hotel is very well located in the Salamanca neighborhood, is confortable and the service is great. The restaurant Pimiento Verde is very good.

By Veronica Jun ’23 Trip Type Business

Well trained polite and professional staff

By Charles May ’23 Trip Type Couple

friendly, helpful staff. prime location

By Laura Apr ’23 Trip Type Business

Reception / concierge staff are friendly and superb. And restaurant staff equally so. Food excellent.

By MRSD Feb ’23 Trip Type Couple

I enjoyed the friendly staff, impeccable service, and comfortable room! This hotel has all that an SLH property offers!!

By Viveca Jan ’23 Trip Type Business

I had a lovely 4 day stay this November. The service is the highlight of the hotel , you don't find many places so personalised as this one. The food at the restaurant is memorable. Location is great. I will stay there again.

By Maria Nov ’22 Trip Type Couple

Loved the location of the hotel & the bar area. Rooms are small but very comfortable

By Sharon Sep ’22 Trip Type Couple

Many

By Paul Sep ’22 Trip Type Individual

Totem is a great place from which to navigate Madrid and a well appointed and smart hotel for its visitors. We will stay again.

By Udayan Aug ’22 Trip Type Couple

We thoroughly enjoyed our 2-day stay at the TOTEM. The decor is beautiful, the room very comfortable and the staff at reception were very friendly and helpful. Would definetely come back if we returned to Madrid

By Anne-Marie Jul ’22 Trip Type Family

For us everything worked out perfectly.

By Camilla Jun ’22 Trip Type Friends

We certainly enjoy this hotel, its hospitality driven staff and the fact they treat their regular guest with additional attention and care.

By Antonio Apr ’22 Trip Type Couple

We enjoyed the quiet shopping streets in the area around the hotel. The location is excellent, in the upscale Salamanca neighborhood and an easy walk to the lively Malasana and Chueca areas as well as Retiro Park. Staff was friendly and helpful. The rooms could be better - quite small and little space Read more[SPLIT]Read lessto unpack (small closet, no drawers), and the lighting was poor. It was difficult to see the contents of our suitcase unless we moved it directly under one of the track lights. Overall would recommend, though.

By Nita Oct ’21 Trip Type Couple

Location, location, location. Welcoming envyroment.

By Jose Oct ’21 Trip Type Couple

Quiet room, very friendly service. Excellent location.

By Paul Sep ’21 Trip Type Family

Great location in the heart of Barrio Salamanca, the chic and Tony neighborhood in Madrid. All the best shops are a stroll away. Excellent service from all the staff. Breakfast could be improved, a little variety was needed after a week stay. And the 11 o’clock limit gets tight for a late night city Read more[SPLIT]Read lesslike Madrid! Very comfortable beds for a good night sleep.

By Daniel Jan ’21 Trip Type Couple

The hotel is situated in a perfect location in the center of one of the most exclusive area in Madrid. Lots of shops, bar, restaurants in the area. Mercado de la Paz e Platea, for foodie, are just around the corner. Positive side: Hotel is very clean, bed is very comfortable and top location Negative Read more[SPLIT]Read lessside: Rooms are a bit small.

By Elisa Dec ’20 Trip Type Couple

Very nice service, I liked the team at the front desk

By Maja Dec ’20 Trip Type Business

I only stayed for one night, but this is definitely a hotel I would return to. Even in these strange times, the welcome was relaxed, and the limo service they offered from the airport was well organised and the driver was great for getting some tips on the way to the hotel. The location is excellent Read more[SPLIT]Read lessfor some good shopping in the high end boutiques in the surrounding streets, with Parc Retiro only a few minutes walk away. The rooms are compact, but offer all you could need for a city break. I found the bed comfortable, and the room was not too noisy for a city centre location. The bathroom was very nicely appointed too. Breakfast was a leisurely affair, with decent portion sizes, and no rush to move you on...

By Julian Jul ’20 Trip Type Couple

This is the third time in as many years that we have stayed at the Totem hotel and everything is consistently wonderful. The front desk staff and porter are very welcoming and make helpful suggestions for dining and walking routes. The restaurant and bar staff are both friendly and accommodating and Read more[SPLIT]Read lessthe food is excellent. The beds are comfortable and the rainfall showers are a real treat. Also, the area is fantastic with a wide variety of shops and restaurants at your doorstep. Museums are also only a 30 minute walk away.

By Janet Jan ’20 Trip Type Couple

I think it’s an excellent choice in the heart of Madrid!! Excellent staff Definitely I will stay in my next visit in Madrid

By Nikolaos Nov ’19 Trip Type Couple

Had a marvelous time at the Totem, highlights were a late night snack ordered at the bar which was delicious. Also the attentive front desk staff and bellboy who asked every single time we went out if we needed directions.

By Rafael Nov ’19 Trip Type Couple

Very chic. Top location.

By Ralph Nov ’19 Trip Type Individual

Located in the best luxury area of Madrid, in walking distance to all the best restaurants and shops. Try te cocktails at the bar.

By Gerardo Oct ’19 Trip Type Couple

Well appointed and well-planned rooms, would certainly stay again!

By Stuart Sep ’19 Trip Type Business

The hotel is located in a great neighborhood in Madrid. It is a few minutes walk from the tourist areas. What distinguishes this hotel from many is just the outstanding service: absolutely an amazing front desk!

By Paul Sep ’19 Trip Type Couple

It was like a home to us. We would shop and drop off the shopping. Take a rest in the room or chill at the bar. Staff were sharing places to see in some parts of Spain.

By Cristina Sep ’19 Trip Type Couple

Dinner was great.

By Richard Aug ’19 Trip Type Couple

This boutique hotel is located in a great area in Madrid, a bit away from the tourist bustling area. Service is super friendly, rooms are very nice and the area is quite.

By Paul Jul ’19 Trip Type Couple

Enjoyed Breakfast and Drinks at the bar. Friendly staff and modern, clean rooms.

By Barbara Jul ’19 Trip Type Couple

The hotel is in a quiet location about 20 minute walk from the centre but easily accessible by Madrid’s excellent Metro trains. There are also a number of bars and restaurants close by that are full of locals rather than tourists. The staff were extremely helpful and went out of their way to help us Read more[SPLIT]Read lessorganise our stay. Breakfast which was included in room rate was also very nice and available until 11am - just in case you had late night. The rooms were fine although a little small for two people.

By Simeon Jun ’19 Trip Type Individual

The location is great. Very nice interior design and an excellent restaurant at the Lobby.

By Francisco Jun ’19 Trip Type Business

Friendly and competent staff, great room, comfortable bed and large Bathrooms. Drinks at the bar were good , sofa upholstery in the lounge need cleaning.

By Barbara Apr ’19 Trip Type Friends

Very friendly

By Yousef Apr ’19 Trip Type Business

Outstanding personal service. Beautiful, chic hotel in an upscale neighborhood. Timely follow-up to every request.

By Laura Mar ’19 Trip Type Couple

Artichoke flowers were delicious, Sangria was also very good. Reception staff were helpful and the room was comfortable

By Andrew Feb ’19 Trip Type Friends

We appreciate this contemporary hotel, which includes an extraordinary cocktail bar. It’s very well situated near luxury shops, Retiro Park and Prado Museum. The design is beautiful and rooms are quite and very confortable.

By Micou Dec ’18 Trip Type Friends

Came in from overnight flight from USA arriving at the hotel early morning. Staff was very helpful and courteous and worked to give us the room in an hour so that we could do an early check in.

By Tomas Nov ’18 Trip Type Business

The staff went above and beyond to secure reservations, get us transportation, suggest restaurants and sights to see. They were always professional, welcoming, friendly and knowledgeable.

By Maria Oct ’18 Trip Type Couple

This is our second stay at Tótem as we have stayed for 8 nights las January. Everything about the hotel is excellent form room decor and friendly and very helpful and personable staff to location. Great breakfast and bar. We have already booked another stay. We go to Madrid once or twice a year and Read more[SPLIT]Read lessthis has become our home away from home.

By Tomas Oct ’18 Trip Type Couple